Return Policy
At BESTIE ESTI, we want you to love your products. If you need to make a return, we’re happy to help.
Return Window
Returns are accepted within 30 days of the purchase date.
Return Requirements
To be eligible for a return, the item must:
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Be unopened and unused
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Be in its original packaging and condition
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Be returned within 30 days of purchase
Items that have been opened, used, damaged, or altered are not eligible for return.
Return Shipping
Customers are responsible for the cost of return shipping. We recommend using a trackable shipping method, as BESTIE ESTI is not responsible for items lost or damaged during return shipping.
Refunds
Once your return is received and inspected, we will notify you whether your return has been approved. If approved, your refund will be issued to the original method of payment. Please allow your financial institution additional time to process the refund.
Original shipping charges are non-refundable.
How to Start a Return
To request a return, please contact us through our Contact page with your order number and the item(s) you would like to return. We will provide you with the return instructions.
BESTIE ESTI reserves the right to refuse returns that do not meet the requirements outlined above.